BBW Key Holder-PEARLAND TOWN CENTER

Profile

Supports delivering sales plan through effective execution of store and operational tasks.
Building High Performing Teams :
Participates in the hiring process by screening and scheduling interviews for candidates
Responsible for leadership tasks as delegated by the store manager
Provide individual and team performance feedback and recommendations to managers
Coach and reward in the moment to maximize selling potential of associates
Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination
Support onboarding and continued training of sales associates
Selling Effectiveness :
Lead and model the selling and customer experience standards
Lead selling efforts to meet selling goals during scheduled shifts
Ensure associates consistently execute to the selling model
Display knowledge of product, company policies and store strategies
Set the direction and goals for the day / shift when associates arrive for work
Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)
Telling The Brand Story :
Support replenishment activities that keep the store full and abundant
Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
Execute visual standards and maintain a safe, inviting store appearance
Operational Excellence :
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on duty
Act as the manager on duty, when scheduled, to address customer service, vendor or maintenance issues
Responsible for communicating any issues during opening / closing shifts to the store manager
Maintain policies and procedures
Lead operational teams*
Incorporate Loss Prevention and safety messages into daily operations
Note : The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.
Qualifications
Preferably an existing sales associate that aspires for management role
Ability to foster a customer focused selling culture
Demonstrated results (selling and operational)
Available for varied weekly shifts including weekend, closing and peak shifts
Ability to provide in the moment coaching to associates
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.
We only hire individuals authorized for employment in the United States.
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