Store Manager -Station Park

Profile

Position:
Store Manager
Ever wondered what it’s like behind the bubbles? #**MEMBERS ONLY**SIGN UP NOW***.careers
**MEMBERS ONLY**SIGN UP NOW***. North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program
We are currently searching for a creative and dynamic leader to join our team as a Store Manager
. We are looking for someone who can bring **MEMBERS ONLY**SIGN UP NOW***.’s Leadership Practices into all elements of their business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose
. You take initiative to drive your continuous growth and that of your team.
We Offer:
A fun and funky store atmosphere where individualism is encouraged
A 50% discount off all our products to keep you smelling and feeling fresh
An unconventional retail structure to support your entrepreneurial spirit
The opportunity for growth as **MEMBERS ONLY**SIGN UP NOW***. loves to promote from within
Three amazing manager meetings a year
Responsibilities
Unique Customer Journey
Provide a unique and genuine customer experience that delights and engages every visitor, shares **MEMBERS ONLY**SIGN UP NOW***. values, and exceeds customer expectations
Engage staff to maintain the same exceptional experiences for our customers through ongoing training and development
Make decisions from the perspective of the optimal customer experience
Unique Staff Journey
Engage staff at every level of the business to ensure they are motivated and building strong customer relationships
Maintain effective staffing with top performing team by actively networking, recruiting, hiring, and succession planning
Consistently demonstrate appreciation and encouragement
Operational Excellence
Manage controllable costs and implement behaviours to increase sales and reduce or maintain without compromising the customer experience or **MEMBERS ONLY**SIGN UP NOW***. standards.
Approach challenges with a ‘make it happen’ mindset and reach out for support when necessary. Align behaviors with company initiatives including processes, communication methods and system implementation.
Qualifications:
Required:
3-5 years managing retail store
Experience with consultation-based customer service models
Ability to develop and train staff through positive coaching and feedback
Strong time-management and planning practices
Ability to manage reporting systems, outlook, excel and MS word
Can lift to 30 lbs; reasonable accommodations will be made for any employee when necessary
Ability to work flexible hours to meet the needs of the shop
Preferred:
Experience working in skincare or cosmetics
Experience with fresh product, ordering and rotation
At **MEMBERS ONLY**SIGN UP NOW***., we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.
**MEMBERS ONLY**SIGN UP NOW***. North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.

Company info

Sign Up Now - RetailCrossing.com