Operations Manager - Military Veterans

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Job DescriptionThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.u00a0 Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:u2022 Overall store management, supervision, and policy implementationu2022 Sales and inventory managementu2022 Employee staffing, training, and developmentu2022 Financial managementu2022 Customer service leadership u00a0Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program.u00a0 Operations Managers are not eligible for direct promotion to Store Manager.u00a0 Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.u00a0Essential Functions:1. Managementu2022 u00a0 Lead others and work effectively with store crewsu2022 u00a0 Supervise, assign and direct activities of the storeu2019s crewu2022 u00a0 Effectively communicate information to store crew and supervisors in an open and timely manneru2022 u00a0 Support Store Manager with actions plans for operational and service improvement 2. Customer Serviceu2022 u00a0 Assist customers with their questions, problems and complaintsu2022 u00a0 Promote CVS customer service culture (greet, offer help, and thank)u2022Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. nAdvanced communication skills, leadership, supervision, and influencing skill nAbility to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise nCOVID RequirementsCVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with **MEMBERS ONLY**SIGN UP NOW***.If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with **MEMBERS ONLY**SIGN UP NOW***. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.Preferred Qualifications Experience as a retail manager or supervisornEducation High school diploma or equivalent requirednBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand u2014 with heart at its center u2014 our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviorsu2122 support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.nSee Job Description

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