Director eCommerce Experience amp Unified Commerce Enablement Products - PVH Corp.

Profile

POSITION SUMMARY: 

Are you an innovative and insightful thinker who likes solving complex business problems?

Have you facilitated cross-functional teams focused on achieving Consumer outcomes that utilize eCommerce & Omnichannel products?

PVH has embarked upon building a Global Digital Commerce platform, a world class ecosystem focused around the needs of our customers, while also being operationally efficient.   In your new role, you will have the opportunity to help define and shape the future of Digital Commerce across all of PVHs brands in the Americas region – Calvin Klein and Tommy Hilfiger.

You will collaborate with experts in the digital commerce space to develop innovative eCommerce, Omnichannel and Retail product solutions. 

The Director of eCommerce Experience and Unified Commerce / Omnichannel enablement products will lead the team accountable for analyzing business process and/or system efficiency to improve our eCommerce and Retail products.  Lead the product management and project management within the business solutions team to design and deliver technology solutions to meet rapidly changing business landscape. Partner with multiple IT project teams to design and deliver technology solutions to meet our rapidly evolving Americas digital and Omnichannel roadmaps. 

The role will cover the following product domains for the Americas regions:

• eCommerce Experience
• Product & Merchandising
• Checkout & Account Management
• Digital Operations
• End-to-End Fulfillment
• Retail Fulfillment Operations

In this role, you typically lead several projects at a time and as a leading member of each project team, often as a product owner.  You will be the direct liaison between TPG and eCommerce/Retail business partners across PVH brands, and will drive the execution of the roadmap for Americas Unified Commerce in concert with the eCommerce and Retail roadmaps.  You will also work collaboratively with the several engineering & global product & platform teams to deliver scalable and high-quality technology solutions that unlock business value.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: 

• Participate in the development of IT Strategic business solutions plan; review business process mapping, analyses, and system changes across multiple business groups. Ensure team members’ adherence to compliance and that established software solutions address business demands.
• Identify opportunities for increased efficiency through new tools and techniques, including other necessary modifications needed due to regulations within a respective country or region. Formulate innovative solutions to achieve these milestones.
• Be the primary business point of contact for all eCommerce Experience & Unified Commerce requests and activities, leveraging the governance processes for prioritization and management
• Product management through entire lifecycle, including story gathering, defining done, building for outcomes, reporting on effectiveness through analysis & financial management.
• Partner with engineering, global product & platform teams, and business stakeholders to evaluate technology platforms and support build / buy / partner recommendations
• Provide project management and technical leadership, coaching and mentoring to team members
• Review and manage resource assignments based on project priorities. Support project leads with determining accurate estimates for project planning.
• Coordinate inter-department activities in regards to business process and/or applications changes.
• Collaborate with design, product development, merchandising, marketing and operations business partners to review applications’ effectiveness. Present solutions to IT management.
• Conduct feasibility studies and provide recommendations for platforms / software systems to purchase. Oversee the creation of functional specifications to realize current and future business capabilities.

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Specific requirements for Director, Unified Commerce Enablement Products include:

• Stay abreast of industry trends in order to proactively identify areas for growth, improvement, and development with the capability to implement industry best practices at PVH.
• Provide direction relating to business solutions for applications across brands for the PVH Unified Commerce landscape in the Americas.
• Partner with stakeholders in business units to cross-train and promote adoption of capabilities implemented by PVH IT.
• Showcase a deep understanding of the PVH eCommerce and Retail businesses and systems architecture from both a process and technology perspective to unlock the next generation of commercial opportunities.
• Facilitate scope planning exercises with respective brand(s) to understand and plan for IT capital investments and associated business and IT expenses needed to support the business unit through the fiscal year.
• Lead the business solutions team. Create an environment conducive to training and developing. 
• Direct business solutions activities across brands and/or regions for project management, requirements, technical specifications, testing, and strategic planning.
• Drive technology initiatives on-time and within budget in alignment with PVH PMO standards.
• Collaborate on, maintain, and represent the multi-year resource planning for one or more teams.
• Participate in, as a valued contributor, and help drive the development of the multi-year roadmap for programs and projects within your domain.

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QUALIFICATIONS & EXPERIENCE:

Experience:              

• Minimum of 8 years of experience in designing and developing business solutions for a large enterprise, preferably in apparel industry.
• Minimum of 4 years of experience in people management.

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Education:  

• Bachelor’s degree required, in any relevant business, liberal arts, STEM, or technology/engineering disciplines
• Graduate degree preferred

Skills: 

• Demonstrate in-depth knowledge of IT functional design and implementation.
• Knowledge of system data and capabilities with ability to develop creative solutions and generate accurate business reporting.
• Effectively lead teams and plan projects / tasks.
• Ability to analyze resources needed to meet objectives and solve problems.
• Robust experience with Fashion/Apparel/Retail Industry
• Excellent analytical, conceptual thinking, strategic planning, and execution skills to drive organizational change.
• Ability to articulate complex ideas, comprehend written and verbal communications, and possess excellent presentation skills.
• Interface directly with varied business teams to provide feedback on what business users are asking for, current service, solution offerings as well as new service, solution offerings that compliment company and/or brand strategies.
• Ability to interact effectively at all levels of the organization; Strong customer, quality, and results orientation.
• Ability to articulate complex ideas, comprehend written and verbal communications, and possess excellent presentation skills.
• Drive and/or assist with operational support during Retail holiday season to oversee critical / functional capabilities provided to business stakeholders.

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Specific skills for Director, eCommerce Experience & Unified Commerce Enablement Products include:

• eCommerce Experience
  • Site Search and Browse
  • Design and UX/UI
  • Onsite Personalization & A/B Testing
  • SEO & Digital Marketing
• Product & Merchandising
  • Site Merchandising 
  • PIM - Product Data, Activation, Imagery, & Taxonomy
  • Pricing & Promotions
  • Product Recommendations
• Checkout & Account Management
  • Shopping & Mini Cart
  • Guest vs. Registered Checkout
  • Fraud Prevention
  • Address Validation
  • My Account & Order History
  • Loyalty
• Digital Operations
  • Endless Aisle
  • Payments & Tax
  • Customer Service
  • Data Privacy
• End-to-End Fulfillment
  • Order Managements Systems
  • Multi-channel direct to consumer fulfillment
  • Consumer fulfillment end point UX
• Retail Fulfillment Operations
  • Localized distribution
  • Micro store replenishment
  • RFID
• Working knowledge of Microsoft Project Server.

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,industry:Retail,title:Director, eCommerce Experience & Unified Commerce Enablement Products - **MEMBERS ONLY**SIGN UP NOW***..,datePosted:2022-01-06T00:00:00.000 0000,@context:****Technology,responsibilities:In your new role, you will have the opportunity to help define and shape the future of Digital Commerce across all of PVHs brands in the Americas region – Calvin Klein and Tommy Hilfiger. ,skills:business, innovative, digital commerce, Software Development Manager - E-commerce Platform Applications, Adobe Campaign Management Consultant, Senior Product Manager - E-Commerce Web & Business Systems, Senior Manager - Software Development & Product Manager, Director - E-commerce & Subscription Business, Rich Media Applications Developer, Information Technology Project Manager - E-commerce, Software Development Executive, Head of Technology - E-commerce & Enterprise Resource Planning, Applications Developer & Migration Expert} Director, eCommerce Experience & Unified Commerce Enablement Products - **MEMBERS ONLY**SIGN UP NOW***.. in New York, New York, United States of America | Information Technology at PVH

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