Location
Southfield, MI, United States
Posted on
Mar 02, 2022
Profile
JOB SUMMARY
The ideal candidate will have experience with US Customs Regulations and procedures, including classification, valuation and Special Trade Agreement Programs gained by three or more years of Customs Brokerage and Import/Export experience. The ideal candidate will also have experience with import procedures for Participating Government Agencies such as the FOOD and Drug Administration, Department of Fish & Wildlife Service, and Department of Agriculture. In addition, this candidate will have four or more years of customer service or general office experience.
JOB DUTIES
Duties include but are not limited to preparation of customs entries and forwarding freight to designated locations; this may involve interface with international and domestic carriers, overseas offices, and importers.
Prepare Customs entries and follow-up with the clearance process on all entries prepared.
Communicate documentation discrepancies to client and supervisor.
Judgment and independent initiative is required to identify, adapt and apply approaches to solve problems and to interpret policy.
This position requires the ability to manage several accounts, while providing excellent customer service, accurate and timely submission of documentation.
Coordinate freight delivery to designated locations.
Review rates, trace product movement, file entries with Customs; clarification and valuation of merchandise.
Performs quality checks as needed.
Resolve finance and accounting reconciliation exchange issues.
Responsible for filing entries to customs in a timely and accurate manner.
Responsibilities may include scanning entries meeting allotted and sensitive time requirements.
Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases.
Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
Establish and maintain client relationships.
All other tasks as assigned by supervisor and or manager.
Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.
This job description is intended to describe the general nature and level of work being performed by persons assigned to this classification, it is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position.
MINIMUM QUALIFICATIONS:
Four or more years of customer service, general office, or data entry experience - Preferred
Three or more years of Customs Brokerage and Import/Export experience - Preferred
Experience with US Customs Regulations and procedures, including classification, valuation and Special Trade Agreement Programs - Preferred
Experience with import procedures for Participating Government Agencies such as the FOOD and Drug Administration, Department of Fish & Wildlife Service, and Department of Agriculture - Preferred
Experience using Microsoft Office Suite to include Access, Excel, PowerPoint, Word - Preferred
Bachelor's Degree - Preferred
Individuals who accept this job opportunity will be expected to be flexible in assisting with coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by their management team.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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