Senior Applications Developer

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Senior Salesforce Applications Developer
We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS.  We are the United Problem Solvers.
About Applications Development at UPS Technology:
Our Application Development teams use their expertise in programming languages and software design to develop next-generation technology. They are responsible for developing the applications which track and move up to 38 million packages in a single day (4.7 billion annually). This team works closely with all of our customers to build innovative technologies that are customized to drive our business and provide the ultimate customer experience.  As a member of the applications development family, you will help UPS grow and provide valuable services across the globe.
About this role:
The  Senior Salesforce Applications Developer 
will be part of a team that works on multiple UPS.com Java UI applications and backend web services.  The  Senior Salesforce Applications Developer
 provides input and support for, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.).  He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations.  He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects.
The  Senior Salesforce Applications Developer 
will use their Java skills to be part of a team that works on multiple Salesforce.com projects
Additional Job Details:
Will be working on a global deployment of Salesforce Service Cloud to 40 countries, 1000 locations and 25,000 users
The Salesforce Service Cloud application is used for Phone, Web, Email, Messaging and Chat channels
This is a dynamic application that is rapidly growing with new Customer Support functionality
Develop end to end Salesforce solutions using Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, etc.
Automate business processes using Salesforce automation tools: Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts
Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
Working expertise with Service Cloud & Service Business Processed (Email to Case, Web to Case, Live Chat, Live Message, Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)
Migrate changes from development to test to production environment using Jenkins and ANT
Perform data updates / migration using Data Loader and other Salesforce tools
knowledge with Agile Development Methodology. Participate in daily scrum meetings
Ability to debug and resolve issues/defects
Salesforce Certification: Platform Developer 1
Minimum Qualifications:
Expertise with Salesforce Service Cloud
Attention to detail
Self-motivated learner
Must be a team player
Excellent written and verbal communication skills
Bachelor's degree in Computer Science or related discipline or the equivalent in education and work experience
This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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