Executive Team Leader In Training Atascocita TX

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Executive Team Leader Specialty Sales Job Description

ALL ABOUT TARGET

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do. Your passion for the latest trends will come to life when you lead a team to actively engage with every guest in each of the specialized businesses.

 ALL ABOUT SPECIALTY SALES

A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Teams in A&A, Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom. At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career.

The role of a Specialty Sales Executive Team Leader can provide you with the:

· Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team

· Knowledge of retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

· Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals

· Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department

· Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department

· Experience managing a team of hourly team members and leaders; and creating business specific strategies and goals

· Skills in recruiting, selecting, and talent management of hourly team members and leaders

As a Specialty Sales Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

· Drive total store sales, understand your role in sales growth, and how your departments and team contribute to and impact total store profitability.

· Create a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goals.

· Create schedules and make adjustments as needed to align to guest traffic and business needs.

· Manage your team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotions

· Know and assess the competition; and leverage guest insights and feedback to drive the business and be the destination of choice for our guests.

· Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).

· Build a team of consultants that are knowledgeable and passionate about Apparel and Accessories, Beauty, and Electronics.

· Manage and develop a sales force using selling training techniques.

· Manage apparel Backroom and sales floor replenishment.

· Lead your team to deliver inspiring visual moments in A&A, Home, Baby, and other seasonally relevant areas.

· Ensure fitting rooms are used as an extension of the sales floor and are welcoming.

· Plan, lead and follow-up on organizational and operational change.

· Anticipate and identify changes in unique store trends.

· Anticipate staffing needs, talent plan and recruit – both long and short term.

· Develop and coach your team and team leaders to elevate the skills and expertise of the team.

· Establish a culture of accountability through clear expectations and performance management.

· Provide service and a shopping experience that meets the needs of the guest.

· Always demonstrate a culture of ethical conduct, safety and compliance. Lead and hold the team accountable to work in the same way.

· Address store needs (emergency, regulatory visits, etc.).

· As a key carrier, follow all safe and secure training and processes.

· All other duties based on business needs.

WHAT WE ARE LOOKING FOR

We might be a great match if:

· Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guests

· Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target

· Leading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we do

· You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Executive Team Leader.

But there are a few skills you should have from the get-go:

· 4 year degree or equivalent experience

· Strong interpersonal and communication skills

· Strong business acumen

· Comfortable dealing with ambiguity

· Manage conflict, lead and hold others accountable

· Relate well with and interact with all levels of the organization

· Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis · Learn and adapt to current technology needs

· Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

· Access all areas of the building to respond to guest or team member issues

· Interpret instructions, reports and information

· Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds

· Accurately handle cash register operations

· Climb up and down ladders

· Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Executive Team Leader Service & Engagement Job Description

ALL ABOUT TARGET

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career.

The role of a Service & Engagement Executive Team Leader can provide you with the:

· Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store

· Skills in guest engagement; problem solving and resolution

· Knowledge of retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

· Experience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals

· Experience managing a team of hourly team members, leaders and creating Service and Engagement business strategies and goals

· Skills in recruiting, selecting and talent management of hourly team members and leaders

As a Service & Engagement Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

· Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction, and service recovery.

· Drive total store sales, understand your role in sales growth, and how your departments and team contribute to and impacts total store profitability.

· Anticipate staffing needs, talent plan and recruit – both long and short term.

· Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities to drive proficiencies for all front of store experiences.

· Engage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career path.

· Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture.

· Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical Service and Engagement behaviors.

· Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas.

· Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest.

· Create schedules that follow the scheduling allocation and guidelines to support peak traffic times, key holiday events, and weekends.

· Manage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and sales.

· Ensure team leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences (checklanes, SCO, OPU/Drive-up).

· Be the champion of physical and digital offerings to ensure your team can inform, educate, and promote the suite of benefits, features, and offerings that reward our guest and/or enhance their shopping experience (Including REDcard and Wallet).

· Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches, and events.

· Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment.

· As a key carrier, follow all safe and secure training and processes.

· Address store needs (emergency, regulatory visits, etc.)

· All other duties based on business needs.

WHAT WE ARE LOOKING FOR

We might be a great match if

· Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests

· Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target

· You enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we do.

· You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Service & Engagement Executive Team Leader.

But there are a few skills you should have from the get-go:

· 4 year degree or equivalent experience · Strong interpersonal and communication skills

· Strong business acumen

· Manage conflict, lead and hold others accountable

· Relate well with and interact with all levels of the organization

· Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis

· Learn and adapt to current technology needs

· Manage workload and prioritize tasks independently and with a team

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

· Access all areas of the building to respond to guest or team member issues

· Interpret instructions, reports and information

· Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds

· Accurately handle cash register operations and cash transactions

· Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Company info

Target Brands, Inc.
Website : http://www.target.com/