Technician / Cadet - Seasonal Phoenix SW

Profile

Geek Squad

The Cadet is responsible for assisting with the delivery, installation, repair, and haul away of consumer electronics. They assist in performing a variety of fulfillment duties which include delivery, installation, integration, networking, and repairing consumer electronics devices. Their primary focus is on home theater equipment.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

Provides a seamless client experience by advising on product placement and recommendations regarding product, service, and content.

Assists on two person jobs and performs work alone.

Manages inventory and vehicle maintenance in partnership with other agents.

Processes paperwork and payment, provides feedback and training opportunities to the store teams, and completes store stock repairs.

Basic Qualifications

Ability to consistently lift/carry/maneuver products weighing 75lbs individually, or 150lbs as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)

Preferred Qualifications

Previous experience actively using and learning about technology products

Previous experience in sales, delivery, installation, and/or repair

Previous experience in Customer Service

Company info

Best Buy
Website : http://www.bestbuy.com