Appliance/TV Delivery/Install Technician Agent Grand Rapids MI

Profile

Geek Squad

The home delivery drivers are passionate installation experts and are especially impassioned when talking about Home Theater and Appliance products. Whether the request is to deliver a washer and dryer or install a client’s dream home theater experience, they’re the type of person who digs right in and knows the exact way to meet our client’s delivery and installation needs. As a Geek Squad Home Delivery Driver, they are responsible for all aspects of our client deliveries. This is a great opportunity to build a career with Geek Squad by learning all about our products and services. It offers the chance to increase skills through training and on-the-job opportunities.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

Delights clients by ensuring a smooth end-to-end delivery process.

Moves clients’ products safely into their home while unboxing, installing, and checking functionality.

Determines the best way to bring merchandise into clients’ homes.

Assists clients in completing all paperwork and obtaining appropriate documentation for proof of delivery.

Hauls away clients’ previous technology products either alone or leading two person teams.

Provides training to newly on-boarded Geek Squad drivers.

Basic Qualifications

6 months of experience with recommending products, services, or solutions to clients in a retail or direct in-home environment

Ability to work a flexible schedule including holidays, nights, and weekends

Ability to lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team with the use of a harness, lift, or dolly

Must be 21 years of age

Preferred Qualifications:

Previous experience with building and maintaining client relationships in a leadership capacity

Company info

Best Buy
Website : http://www.bestbuy.com