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Job Details

Retail Sales Associate Casual - Grand Wailea Maui A Waldorf Astoria Resort

Company name
Hilton Worldwide

Location
Wailea, HI, United States

Employment Type
Full-Time

Industry
Sales, Retail

Posted on
Jun 05, 2023

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The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Retail Sales Associate to join this incredible team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

Classification: Casual ( 2-3 days per week - 19 hours or less per week )

Shift: AM or PM (either 2 full days or 3 PM shifts of 12:15pm - 8:15pm)

The ideal candidate will have at least six (6) months customer service is requiredand a flexible schedule to include days, nights, weekends and holidays.

Want to learn more? Hotel Website (https://www.grandwailea.com/) , Facebook (https://www.facebook.com/grandwailea) , Instagram (https://www.instagram.com/grandwailea/),YouTube (https://www.youtube.com/user/GrandWaileaMaui)

What will I be doing?

As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet and acknowledge guests upon arrival in the shop

Demonstrate knowledge of merchandise, styling and pricing

Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards

Wrap merchandise and pack orders for shipping

Assist in conducting inventory and ensure adequate merchandise supply levels

Respond to guest inquiries and requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. (Hilton named #2 Best Company To Work For in the U.S)

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to your pay when you need it through DailyPay

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Go Hilton travel discount program

Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.

Job: Retail and Gift Shop

Title: Retail Sales Associate (Casual) - Grand Wailea Maui, A Waldorf Astoria Resort

Location: null

Requisition ID: HOT09K75

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com

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