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Job Details

Activity Coordinator - CenterWell - Louisiana

Company name
Humana Inc.

Location
Denham Springs, LA, United States

Employment Type
Full-Time

Industry
Customer Service, Retail

Posted on
Apr 23, 2021

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Profile

Description

The Activity Coordinator reports to the Community Engagement Manager and also works in close collaboration with the Community Engagement Professionals in the market to develop and sustain strong lasting relationships with community partners, building and executing community events focused on generating leads that turn in to prospective patients with an office visit and building and executing in-center activities focused on 'bring a friend' referrals.

Responsibilities

The Activity Coordinator is responsible for the creation of the monthly calendar of events for each center within the assigned market. In addition, the Activity Coordinator will enter all events from each calendar into a custom portal for social distribution and marketing, create campaigns in Salesforce, coordinate facilitators for each event, set up and tear down after events, and track participation. The Activity Coordinator is also responsible for ensuring each center within assigned market has the calendar of events displayed and available for distribution. The Activity Coordinator will have responsibility for ordering supplies, marketing materials and maintaining accurate inventory to support all community engagement initiatives.

Ideal Location for role: Baton Rouge, Slidell, Hammond, Covington and Denham Springs, LA

Required Qualifications:

2-3 years of retail customer service experience, consumer-facing marketing experience or community outreach experience

2-3 years of technical experience (MS Office suite of products)

Ability to build community partnerships

Strong entrepreneurial skills and ambition to meet goals

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

Preferred Qualifications:

High School Diploma

Utilization of Salesforce (CRM)

Previous experience in establishing community partnerships

Managed Health Care Experience focusing on Medicare population

Bilingual Spanish

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will read to a set of interview questions and you will enter/text responses to each question. You should anticipate this interview to take about 10 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

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