Customer Development Manager - eCommerce Fresh Meats Business Development

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Job Details:

At Tyson Foods, the safety of our team members is our top priority. For that reason, successful applicants for this position must be fully vaccinated against COVID-19 by their 45th day of employment. Successful applicants will need to show proof of at least 1 dose of a COVID-19 vaccine on or before their start date.

Summary: The Customer Development Manager - Fresh Meats eCommerce Business, is responsible for growing Tyson’s eCommerce business and helping to define and execute the eCommerce strategy for Fresh Meats. This is a hybrid role with responsibilities in Strategy, Training, and everyday eCommerce Business Management. This individual will lead the eCommerce business by working directly with the BU’s, Field teams and Cross Functional counterparts and act subject matter expert.

The ideal candidate will have experience in eCommerce and Fresh Meats. They must have excellent communication skills, customer relationship skills, and strategy creation and development experience.

This role will be pivotal in accelerating Tyson’s eCommerce business to reach an aggressive sales target. They will be responsible for identifying current process gaps and developing solutions to address potential outages. Therefore, the ideal candidate is going to possess a ‘startup’ mentality and be able to ‘trailblaze’ unchartered territories within Tyson.

Responsibilities:

Every Day eCommerce Business Management

Owns delivery of the eCommerce AOP target

Leads development and execution of the Fresh Meat eCommerce strategy, with possible support of Deli and Poultry ad-hoc projects

Collaborates with the Field teams, Shopper Marketing and Brand Teams during eCommerce planning and decision-making periods, including the annual business planning process

Leads customer engagement meetings for eCommerce in partnership with the Sales teams

Partners with the Content team to identify and solve opportunities for improving the digital shelf

Partners with IT and other eCommerce team members to help improve Fresh Meats data visibility through eCommerce dashboard implementation

Collaborates with Category Management, Shopper Insights, Digital Capabilities, and the Customer team to identify category gaps and recommendations, including test and learn opportunities

Helps to oversee and manage one agency associate

eCommerce Training and Talent Development

Act as a Subject Matter Expert for eCommerce when engaging with sales teams and other cross-functional partners

Lead training work sessions with Account Teams as part of the account planning process

Identify eCommerce skill gaps and work with Sales Training to develop training content for the sales teams to upskill

Champion eCommerce Training events such as sessions at the National Sales Meetings, planning meetings, and other instances where eCommerce knowledge and direction is delivered

Requirements:

Education: Bachelors required, MBA preferred, in related field preferred

Experience:

Minimum of 7 years total CPG industry experience (eCommerce or traditional)

2 years of eCommerce experience preferred

2 years for Fresh Meat experience preferred

People Management and Strategy Development experience strongly preferred

MUST be a self-starter and intellectually curious.

Very comfortable with ambiguity and developing new processes, ways of working

Communication Skills: Highly collaborative – with an ability to lead through influence

Location: Chicago or Springdale preferred, remote will be considered

Travel: 6-8 domestic trips annually

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (https://www.tysonfoods.com/sites/default/files/2020-07/CCPA applicant notification.pdf) .

Company info

Tyson Foods, Inc.
Website : https://www.tysonfoods.com/