Company name
San Diego Society of Natural History
Location
San Diego, CA, United States
Employment Type
Full-Time
Industry
Customer Service, Retail
Posted on
Sep 03, 2022
Profile
Banquet Bartender (Part - Time, Regular)
The San Diego Natural History Museum is seeking enthusiastic and friendly part - time, as needed, Banquet Bartender for special events. This position provides guests an unparalleled customer service experience.
The ideal candidate will be comfortable preparing drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.
Major Responsibilities:
Follow Museum and Department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Develop and maintain positive and productive working relationships with other employees and departments.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Follow appropriate procedures for serving alcohol. (T.I.P.S., L.E.A.D., ServSafe, RBS)
Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.
Other duties as assigned.
QUALIFICATIONS:
2 years of restaurant bartending experience and/or banquet bartending experience preferred.
Must possess valid food handler card or willing to get in first (30) days of employment.
T.I.P.S and/or L.E.A.D. certified a plus
Strong math aptitude.
Comfortable dealing with a wide array of guests and customer service situations.
Must be ServSafe and RBS certified or willing to get within first 30 days of employment.
If hired a (Live Scan) background check will be required.
In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.
Position pays $16/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.
This is a part-time/as-needed position.
Please send resume and cover letter to FoodBeverageServices@sdnhm.org
No phone calls or drop-ins please.
Lead Banquet Bartender (Part - Time, Regular)
The San Diego Natural History Museum is seeking enthusiastic and friendly part - time, as needed, Lead Banquet Bartender for special events. This position provides guests an unparalleled customer service experience. The ideal candidate will be comfortable managing bar staff, preparing and serving drinks, while continually maintaining a pleasant and professional demeanor.
Roles and responsibilities:
Follow appropriate procedures for serving alcohol. (T.I.P.S., L.E.A.D., ServSafe, RBS)
Supervises and address employee issues and general issues at the bar.
Prepare alcohol and non-alcohol beverages (including garnishes for mixed drinks) for patrons.
Interact with bar customers to take and serve beverage orders while ensuring all other bartenders are doing the same.
Check customer identification and confirm legal drinking age is met.
Strictly follows serving guidelines to all guests with attention to intoxicated customers; makes judgements regarding when to slow a guest down or cut them off.
Knowledge of the bar menu options to answer guest inquiries and requests in a courteous and polite manner.
Provide the highest-level of customer service to our guests (both internal and external) through active engagement and a friendly attitude.
Develop and maintain positive and productive working relationships with colleagues.
Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time.
Set-up and transport supplies to bar area(s).
Clean the bar, stock bar items, and maintain overall cleanliness at all times.
Wash bar glasses and any other bar equipment.
Handle money, operates the payment collection system, and accurately makes change.
Oversee and assist bar staff with any money handling concerns or issues with the payment system.
Count bank at end of shift, complete reports, resolve any discrepancies, drop off receipts, and secure bank.
Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
Maintain a high-level of personal hygiene routine to represent a clean and professional environment.
Be flexible and assume other responsibilities and tasks as assigned.
Follow Museum and Department safety and security policies and procedures to ensure a clean, safe, and secure environment.
QUALIFICATIONS
2 years of restaurant bartending experience and/or banquet bartending experience preferred.
1 year in bar supervisory experience or supervisory experience in a like-setting.
Flexible with scheduling of shifts and willing to work nights, weekends, and holidays
Strong math aptitude.
Comfortable dealing with a wide array of guests and customer service situations.
Must be ServSafe and RBS certified or willing to get within first 30 days of employment.
T.I.P.S and/or L.E.A.D. certified a plus
Must possess valid food handler card or willing to get in first 30 days of employment.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period of time or for an entire work shift.
If hired a (Live Scan) background check will be required.
In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.
Position pays $18/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.
This is a part-time/as-needed position.
Please send resume and cover letter to FoodBeverageServices@sdnhm.org
No phone calls or drop-ins please.
Paleontological Specialist (Part - Time, Temporary) [HOLD]
The Department of Paleontology at the San Diego Natural History Museum has an opening for paleontological field monitor. This position will be part-time temporary, as needed (0 – 29 hours per week). All work is funded through contracts.
The San Diego Natural History Museum is run and operated by the San Diego Society of Natural History, a private non-profit scientific organization incorporated in 1874. The Museum’s mission is to interpret the natural world through research, education and exhibits; to promote understanding of the evolution and diversity of southern California and the peninsula of Baja California; and to inspire in all a respect for nature and the environment.
Within the Museum, the Department of PaleoServices specializes in paleontological resource management. Our focus is on the recognition, recovery, and preservation of the significant and unique paleontological resources that occur in the greater southern California region.
Major Responsibilities:
Field monitoring of active mass grading, trenching, and other excavation activities into potentially fossil-bearing sedimentary rocks (Cenozoic and upper Mesozoic marine and/or non-marine rock units) in the greater southern California region.
Field monitor will work in close proximity to heavy equipment and be expected to work safely, to collect unearthed fossils, and to record relevant stratigraphic and taphonomic data.
Field monitoring can include working at distant locations for a week at a time, with commensurate reimbursement of per diem and mileage.
Opportunities for field survey work and fossil preparation are also possible.
Scheduled work hours are typically between the hours of 7 am to 3 pm Monday through Friday; however, work may also occur at night or on weekends.
Qualifications:
A minimum of a B.S. in Geology or a related discipline with an emphasis in paleontology.
Experience in field paleontology and stratigraphy is preferred.
Must be able to lift at least 50 lbs
Have a valid Driver’s License and a clean driving record.
In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.
For general information about our paleontology mitigation program, please visit http://www.paleoservices.org
Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.
Please submit resumes and cover letter including salary expectations to
hr@sdnhm.org
. No phone calls or drop-ins, please.
Compensation:
$20.09 to $25.00/hour depending on experience and qualifications.
Security Officer (Part-Time, Regular)
The San Diego Natural History Museum is seeking intuitive, reliable, attentive, detail-oriented individuals with strong communication and customer service skills as part-time/as-needed Security Officers. Security Officers are expected to uphold Museum rules and regulations by patrolling, observing, and reporting to the Facilities Manager and Facilities Director. Security Officers are also expected to set the example for Museum safety and stellar customer service, and assist Museum guests, employees, and vendors during emergency situations.
Areas of responsibilities include:
Patrol, observe, and report to Facilities Manager and Facilities Director.
Provide a high level of customer service and assistance to all Museum guests, staff, volunteers, and vendors.
Maintain a strong working knowledge of Museum policies and procedures, enforcing them with guests, staff, volunteers, and vendors as needed.
Document daily actions and situations in a Daily Log.
Respond to complaints and/or requests for assistance and evaluate appropriate course of action.
Respond to emergency situations within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.)
Assist with building access and receiving/deliveries.
Perform other duties assigned by Facilities Manager and Facilities Director.
Qualifications:
Previous security experience at a cultural institution is preferred
Excellent customer service skills with the ability to maintain a professional and calm demeanor in a challenging, dynamic environment with all types of guests, staff, volunteers, and vendors.
Strong communication skills with attention to detail.
Must be able stand for long periods of time, respond quickly and communicate verbally for the majority of each shift.
Ability to perform crowd control by providing clear guidance and direction
Current Guard Card certification through BSIS
Current CPR/AED/First Aid Certification
Proficient in Microsoft Word, Excel, Outlook, and Teams.
Bilingual preferred
In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.
This is a part-time/as-needed position. Afternoon, evening and weekend availability are currently highly desired.
Position pays $16/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.
Please send resume and cover letter to hr@sdnhm.org
. No phone calls or drop-ins please.
Special Events Staff (Part - Time, Regular)
The San Diego Natural History Museum is seeking for a passionate mission supporting Special Events Staff. They will be responsible assisting with the load-in and load-out of events, assisting in the set-up and break-down of Museum events, assisting in ensuring the safety of the Museum, having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests, while continually maintaining a pleasant and professional demeanor. Hours are determined on as-needed basis.
Roles and responsibilities:
Event Presence
Reviews work order and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
Communicates with on-site Event Coordinator, Event Manager, or Director of Events.
Assists with set-up and break-down of events.
Follows designated directions from on-site Event Coordinator, Event Manager, Director of Events, or Special Events lead.
Maintains museum presence while guests and vendors are inside the facility.
Provides post-event feedback to Event Coordinator, Event Manager, Director of Events, or Special Events lead.
Communicates with the Food and Beverage staff to ensure all contracted services are in place by the allotted time.
Museum Safety and Cleanliness
Assists to ensure that Fire, City, Police, Park, Facility, and Alcohol codes are being followed to ensure that Museum is operating within the law.
Be prepared to evacuate guests if necessary.
Works with Facilities staff at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.
Works with the Food and Beverage staff at the end of the event to ensure that all items are returned to its proper storage location.
Vendor Load-in and Load-out
Ensures that only appropriate vendors access loading areas.
Operates Sidewalk Lift and Freight Elevator for vendors if Building Operations staff is unavailable.
Follows wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.
Ensures vendors are following facility guidelines.
Qualifications and Requirements:
Comfortable dealing with a wide array of guests, vendors, and customer service situations.
Must have reliable form of communication (phone, email)
Experience in a fast-paced, high-stress environment
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Stand, sit, or walk for an extended period of time or for an entire work shift.
If hired a (Live Scan) background check will be required.
Flexible with scheduling of shifts and willing to work nights, weekends, and holidays
In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.
Pay:
$16/hour.
Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position.
Qualified applicants, please send your resume and cover letter to nbuerba@sdnhm.org
. No phone calls or drop in visits.
Special Events Lead (Part - Time, Regular)
The San Diego Natural History Museum is seeking for a passionate mission supporting Special Events Lead. They will be responsible for overseeing the load-in and load-out of events, assisting in the management of Special Events Staff and having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests, while continually maintaining a pleasant and professional demeanor. Hours are determined on as-needed basis.
Roles and responsibilities:
Event Presence
Reviews work order with Special Events Staff and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
Establishes contact with client as Museum contact person in addition to the Event Coordinator, Event Manager, or Director of Events.
Communicates with Event Coordinator, Event Manager, Director of Events and Senior Director of Operations to ensure all situations are being addressed.
Assists in the supervision of special events staff.
Creates a break schedule for special events staff and arranges for all breaks to be taken and covered.
Assists with the training of new special events staff.
Provides post-event feedback to Event Coordinator, Event Manager, or Director of Events.
Communicates with the Food and Beverage staff to ensure all contracted services are in place by the allotted time.
Museum Safety and Cleanliness
Assists to ensure that Fire, City, Police, Park, Facility, and Alcohol codes are being followed to ensure that Museum is operating within the law.
Ensures special events staff is present on all floors where there are guests.
Monitors the event set-up to ensure security measures are met (i.e. tables are not too close to wall).
Be prepared to evacuate guests if necessary.
Completes the Special Events Lead event check-list for ensuring that the Museum has been cleaned up and can be locked up by Food and Beverage staff and Building Operations staff after the event.
Works with Facilities staff at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.
Works with the Food and Beverage staff at the end of the event to ensure that all items are returned to its proper storage location.
Vendor Load-in and Load-out
Ensures that only appropriate vendors access loading areas.
Operates Sidewalk Lift and Freight Elevator for vendors if Building Operations staff is unavailable.
Oversees wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.
Ensures vendors are following facility guidelines.
Qualifications and Requirements:
A minimum of 3 months or equivalent as SDNHM special events staff
1 year in supervisory experience or supervisory experience in a like-setting
Comfortable dealing with a wide array of guests, vendors, and customer service situations.
Must be well-versed in the Museum, and the Museum Policies and Procedures
Must have reliable form of communication (phone, email)
Experience in a fast-paced, high-stress environment
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Stand, sit, or walk for an extended period of time or for an entire work shift.
If hired a (Live Scan) background check will be required.
Flexible with scheduling of shifts and willing to work nights, weekends, and holidays
In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.
Pay:
$18/hour.
Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position.
Qualified applicants, please send your resume and cover letter to nbuerba@sdnhm.org
. No phone calls or drop in visits.
Visitor Services Associate (Part - Time, Regular)
The San Diego Natural History Museum is seeking enthusiastic and friendly part-time Visitor Services Associates (VSAs) to assist guests at our Admissions Desk, Giant Screen Theater, and at Museum and exhibit entries. VSAs provide Museum guests an unparalleled customer service experience in a fast-paced, educational, and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor.
Areas of responsibilities include:
Provide consistent and excellent customer service to guests, members, staff, and all other constituents that may come into the Museum.
Stationed at the Admission Desks
providing assistance to
guests in person, or over the phone with sales for admission/memberships/programs as well as answering a variety of questions about the Museum and Balboa Park. Desk duties also include upselling memberships, donations, selling programs and surveying guests.
Stationed at the entrance of exhibitions monitoring capacity, checking tickets, and directing guests (if applicable).
Stationed at the Museum’s giant-screen theater, assisting guests with seating and sanitizing the theater as needed.
Other general visitor services duties, including but not limited to: Describing Museum exhibitions with interest and accuracy; monitoring the cleanliness of exhibitions throughout the day; answering incoming phone calls professionally; and, keeping up-to-date on current promotions, programs, and procedures.
Encourage guests to maintain COVID safety guidelines.
Qualifications:
Friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors.
Professional demeanor, reliable, punctual, and hardworking.
A background in customer service, hospitality, or retail with experience in credit card/cash handling and CRM database and/or ticketing software knowledge is highly desirable.
Familiarity with Balboa Park a plus.
Must be able stand for long periods of time and communicate verbally for the majority of each shift.
Ability to learn processes, procedures, and information quickly.
In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of
employment. Accommodations based on medical and religious exemptions will be considered.
Weekend, night and holiday availability is desired.
The San Diego Natural History Museum is open Friday thru Tuesday, closed Wednesdays and Thursdays as well as Thanksgiving and Christmas Day.
This is a part-time, as needed position with limited hours. VSAs enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.
The Position pays
$16/hour.
Please send resume and cover letter to
edowling@sdnhm.org
. No phone calls or drop-ins please.
Deadline to apply is August 31
st
, 2022.
Company info
San Diego Society of Natural History